Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service

Building brand affinity and customer loyalty with Microsoft Dynamics 365 Customer Service and empower agents with a single, unified experience that delivers end-to-end customer services across every channel.

Microsoft dynamics 365 AI Solution for Customer Service Insights uses artificial intelligence to automatically group your cases into topics using natural language understanding.

  • Earn customers for life
  • Personalize service with 360-degree customer views
  • Empower agents to be more productive
  • Resolve cases faster with cross-company collaboration
  • Intelligently route cases by topic or channel.
  • Intelligently route cases by topic or channel.
  • Unify technology

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