Microsoft Dynamics 365 Customer Service
Building brand affinity and customer loyalty with Microsoft Dynamics 365 Customer Service and empower agents with a single, unified experience that delivers end-to-end customer services across every channel.
Microsoft dynamics 365 AI Solution for Customer Service Insights uses artificial intelligence to automatically group your cases into topics using natural language understanding.
- Earn customers for life
- Personalize service with 360-degree customer views
- Empower agents to be more productive
- Resolve cases faster with cross-company collaboration
- Intelligently route cases by topic or channel.
- Intelligently route cases by topic or channel.
- Unify technology
