Microsoft Dynamics 365

Functioning in the Cloud or on-premise, Dynamics 365 is a fully optimizable suite of business tools that integrates your processes and data into one common and secure system. Apps, add-ons and support services are just the tip of the iceberg. Discover why Microsoft Dynamics 365 mixed ERP and CRM solutions always the first choice.

How can Dynamics 365 help your organization?

  • Integration: Unlike independent ERP and CRM systems that segregate data into separate silos, Microsoft Dynamics 365 integrates operational, financial, and customer/prospect data together in one common and intelligent system.
  • Scalability: Microsoft Dynamics 365 enables your organization to meet its IT needs without having to make a large capital investment in new systems infrastructure.
  • Familiarity: Microsoft Dynamics 365 follows a similar framework and user interface to previous Microsoft solutions, allowing users to build upon their existing experience and fast-track the learning curve for more productivity, sooner.

Microsoft Dynamics 365 for :

Project Operation Marketing Customer Service Sales Finance HR Commerce Field Service

Provides manufacturers a solution that is architected with flexibility and change in mind, built with operational excellence at it score, and focused on allowing You to drive innovation and  be the market leader. It also gives businesses the flexibility to grow at their pace through the choice and flexibility of the Microsoft Cloud, allowing them to scale their operations globally to meet business needs

The Following Dynamics for Manufacturing Abilities will be Streamline & Automate

  • Manufacturing Orders
  • Standard Costing
  • Routings
  • Bill of Materials
  • Work Centre Definition
  • Engineering Change Management
  • Work in Process
  • Quality Assurance
  • Inventory Management
  • Job Costing

Gain True Visibility

  • Reduce operational costs
  • Optimize resource utilization
  • Identify bottlenecks
  • Capacity Requirements Planning (CRP)


  • Sales forecasting
  • Master Production Scheduling
  • Material Requirements Planning
  • Capacity Requirements Planning

Dynamics 365 for Operations is Microsoft’s business solution for enterprises that enables people to make smarter decisions faster with access to real-time insights and intelligence on

any device, anywhere. It enables businesses to redesign processes faster and innovate ahead of the competition, with the added flexibility, scalability, and global support of the cloud.

Microsoft Dynamics Marketing helps in building more rewarding business relationships when you create seamless experiences that increase lead generation, improve marketing ROI with embedded intelligence and analytics that track marketing performance, strengthen your marketing capabilities and expand your sales opportunities, email marketing integration with Office 365.

  • Align sales and marketing
  • Make informed decisions
  • Grow with an adaptable platform

Building brand affinity and customer loyalty with Microsoft Dynamics 365 Customer Service and empower agents with a single, unified experience that delivers end-to-end customer services across every channel.

Microsoft dynamics 365 AI Solution for Customer Service Insights uses artificial intelligence to automatically group your cases into topics using natural language understanding.

  • Earn customers for life
  • Personalise service with 360-degree customer views
  • Empower agents to be more productive
  • Resolve cases faster with cross-company collaboration
  • Intelligently route cases by topic or channel.
  • Intelligently route cases by topic or channel.
  • Unify technology

Today’s buyers are changing the rules of the game. They want experiences and that includes frictionless transactions. But that isn’t enough with the challenging market after the pandemic, businesses are demanding just more than any CRM can do. Microsoft's Dynamics 365 CRM on the Power Apps platform comes with a package of surprises with Linkedin Integration, AI, bots and accelerator's to track, manage and transform the sales experience with Microsoft Dynamics 365 Sales Hub - A Microsoft's award-winning CRM(Customer Relationship Management) software.

With Microsoft Dynamics 365 for Finance and Operations you can create more efficient processes, deliver robust reporting and analytics, and ensure regulatory compliance across 34 countries, in 60 different languages. Decrease time to value and facilitate faster, more confident decisions using roll-based work spaces with embedded analytics

- Adapt to changing business requirements by tailoring chart of accounts, dimensions and rules

  • Provide checks and balances using process automation, encumbrance, budget planning, budget control, and three-way matching

  • Efficiently track values and reduce reporting errors by automatically managing Mee

  • Meet public sector requirements for encumbrance and budgeting

  • Record all your financial process in to comprehensive general ledger

  • Multi Company

  • Cost centers

  • Multi-Level

  • reports

  • Drill down from trial balance, P&L, and Balance sheet  to the source document

  • Statement of Accounts

Drive success by providing exceptional experiences, from attracting the right people with native LinkedIn tools to employee onboarding, engagement, growth and HR Module

  • Transform employee experiences
  • Optimise your HR  Programmes
  • Increase organisational agility
  • Discover workforce insights

Elevate your brand with Dynamics 365 Commerce. Deliver personalised seamless shopping experiences across physical and digital channels. Microsoft Dynamics 365 for Commerce platform delivers a comprehensive channel solution.

  • Engage customers across channels
  • Build loyalty and exceed expectations
  • Get everything to build and run digital commerce
  • Streamline and optimise your retail operations
  • Get the flexibility and security you need

Increase customer satisfaction with intelligent scheduling, native mobile support and remote asset monitoring to help dispatch the right resource at the right time to the right place.

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